Shipping and returns
Shipping is based on the total weight of your package.
Up to 60g = 50p
60g to 2kg = £3.50
More than 2kg / bulk orders = Contact us
If you are in any way dissatisfied with the goods you receive, please choose one of the following options to get a full refund:
1. Notify us (by post, email or telephone – 0207 378 3663), within 14 days of receiving your goods, to say that you would like to cancel your order. You will then need to return the item/s within 14 days of the date on which you notified us of the order cancellation.
2. Alternatively you can simply return the item/s within 14 days of receipt. Please include your order number, full name and the reason(s) for returning your purchase(s) in your parcel.
You will be refunded for the cost of the goods. Your refund will not include the charge you incur returning the goods to us (unless the item is faulty), so please use our Freepost Returns Address (see details below) to make use of our free returns service.
How to return your goods:
Please include your order number, full name and the reason(s) for returning your purchase(s), in with your parcel.
- Goods must be returned in their original, saleable condition.
- Please send your goods to the following Freepost Returns Address to use our free returns service (do not forget to include your order number, full name and the reason for the return):
26-30 Strutton Ground